Shipping policy
Thank you for shopping with WHO R YA®.
We aim to process and dispatch all orders as quickly as possible.
Processing time
Orders are typically processed within 1-3 business days (Monday-Friday, excluding public holidays).
Each WHO R YA® garment is produced to order as part of our on-demand fulfilment process.
Once dispatched, you will receive a shipping confirmation email.
Shipping rates
Shipping costs are calculated at checkout.
United Kingdom
- Standard: £4.99
- Free on orders over £50
- Express: £6.99
Europe
- Standard: £9.99
Rest of World
- Standard: £14.99
Delivery times
Estimated delivery times:
- United Kingdom: 2-5 business days
- Europe: 5-10 business days
- Rest of World: 7-14 business days
These delivery times are estimates only and are not guaranteed.
Customs & import charges
For international orders, customs duties, taxes, or import fees may apply.
These charges are the responsibility of the customer.
Shipping delays
We are not responsible for delays caused by carriers, customs, or events outside our control.
Lost or damaged items
If your order arrives damaged or does not arrive within a reasonable time, contact us at:
We will investigate and make it right.